Dynamics 365 CRM
Build Stronger Relationships with Smarter Tools
Microsoft Dynamics 365 CRM helps you manage customer relationships across sales, service, and marketing—all in one connected platform. Whether you're tracking leads, resolving support issues, or launching campaigns, CRM gives your team the tools to stay responsive, informed, and ahead of the curve.
At Pelorus Technology, we specialize in fast, fixed-price implementations of Microsoft Dynamics 365. We help you move from disconnected systems to a unified solution that drives growth and customer satisfaction.
Why Choose Dynamics 365 CRM?
Simplify Customer Engagement with a Smarter CRM
Managing relationships means juggling contacts, conversations, opportunities, and service requests. Dynamics 365 CRM brings it all together—so you can stop switching between tools and start focusing on what matters most: your customers.
Here’s how CRM helps you work smarter:
Sales & Opportunity Management
- Track leads, opportunities, and pipelines in real time
- Automate follow-ups and personalize outreach
- Forecast revenue and close deals faster
Customer Service & Support
- Centralize case management and service history
- Enable self-service portals and omnichannel support
- Resolve issues quickly with AI-powered insights
Marketing & Campaigns
- Segment audiences and launch targeted campaigns
- Measure engagement and ROI with built-in analytics
- Align sales and marketing for better conversion
Project & Time Tracking for Services
- Manage client engagements from proposal to delivery
- Integrate with our proprietary TiM time-tracking tool
- Monitor profitability and resource allocation
Reporting & AI Insights
- Use Microsoft Copilot to uncover trends and automate tasks
- Gain real-time visibility into customer behavior
- Make data-driven decisions with confidence
Flexible Pricing That Grows with You
Only pay for what you need with simple, per-user monthly pricing. It’s a budget-friendly way to get started—no big upfront costs, no surprise fees. Updates happen automatically, so you’re always using the latest and most secure version.
How Pelorus Delivers CRM
We specialize in fast, fixed-price implementations using proven methodologies tailored to your business.
Our Process:
- Discover: Fit-gap analysis and business process review
- Design: Solution architecture and configuration
- Build: Implementation, migration, and testing
- Adopt: Training, support, and optimization
"Pelorus helped us compare our current CRM to the Dynamics 365 CRM with a goal to integrate everything together with Outlook, Business Central, and hopefully leverage Copilot. They were objective and really helped us make the best decision for our company."
— CRO, Parts Manufacturer